CCC ONE integration for body shopsHow Body Shop GM works with CCC ONE
CCC ONE is where the estimate lives. It stays that way. Body Shop GM sits on top of it, reads every RO, and does something about what it finds. Same with Mitchell and Audatex.
System of record. System of action.
CCC ONE owns
- The estimate and every line on it
- The workfile and RO number
- Parts orders and invoices
- Insurer assignments and uploads
- Final invoice and totals
Body Shop GM reads
- Every estimate as it is written
- Workfile status and dates
- Parts status and ETAs
- Supplement state
- Customer, vehicle, insurer, claim
Body Shop GM adds
- Missed operation flags
- Supplement follow-up and aging
- Production stages, photo gates, firm dates
- Customer texting and consent
- Tech clock, flag hours, margin
- The owner's Rundown
What happens on one RO
- 01
Check-in
Front Desk shoots the walk-around and captures customer, vehicle, and photos. The workfile is opened in CCC ONE, and Body Shop GM reads it from there.
- 02
Estimate
Estimator writes in CCC ONE. Estimate Guard flags missed operations in a side panel. Estimator fixes them in CCC ONE.
- 03
Teardown
Tech shoots photos. Supplement Chaser drafts lines. Estimator enters them in CCC ONE and sends. Follow-ups start.
- 04
Production
Floor moves the car through stages with photo gates. Parts status and dates are read from the CCC ONE workfile. Firm date locks when the last part lands.
- 05
Delivery
Pickup runs through Front Desk. Cash Lane closes balances. CCC ONE invoices. Books sees the margin. The Rundown reports it done.
RuleBody Shop GM never writes to CCC ONE. Suggested lines go to a person who enters them in CCC ONE.
See all integrations →Integration questions
Does Body Shop GM replace CCC ONE?
No. CCC ONE stays your estimating system and system of record. Body Shop GM sits on top of it.
Does Body Shop GM write to CCC ONE?
No. It reads estimate and RO data from CCC ONE and never writes back. Suggested lines go to your estimator, who enters them in CCC ONE.
Does it work with Mitchell and Audatex?
Yes. The same modules work on top of Mitchell and Audatex.
How long does setup take?
Most shops are connected the same day and fully onboarded within a week. Onboarding is included in every plan.
What if we switch estimating systems?
Reconnect to the new one. Your Body Shop GM history, rules, and customers stay.
See it work with your CCC ONE.
Thirty minutes. Bring three estimates and we'll show you what they missed.